NPFL is registered as a data controller under the Data Protection Act 1998. Any personal information collected by NPFL is handled in accordance with applicable data protection legislation. NPFL may use and share that personal information as set out in this policy.
Personal information is collected by NPFL as follows: -
NPFL Product Bookings - Personal information is collected to facilitate Car Park bookings, Security Fast Track bookings and Airport Lounge bookings. That information is used as follows: -
- To provide the necessary information to ensure provision of a good customer experience when using these products. For Airport Lounge bookings only, your booking data will be sent electronically to our partner responsible for operating the Airport Lounge (Name, number in party, time and date of arrival at lounge, flight number, value of booking).
- For statistical purposes, for example, assessing quantity of bookings per post code area, or quantity of bookings per airline / destination.
- Your email address may be used to send you product upgrade offers, although you can opt out of this option during the booking process, or by using the unsubscribe option provided in the email offer.
Cookies – NPFL collects information about the NPFL website pages that have been accessed through your computer. This helps us to identify frequently visited website pages, enabling improvement of the user experience. Upon entry to the websites your computer will automatically be issued with a cookie (a small text file that identifies your computer within our server). Cookies identify only the computer, and do not identify the individual user. Cookies are used as follows: -
Google Analytics – we use this to understand how the site is being used in order to improve the user experience e.g. usage of website pages. User data is completely anonymous.
Google Pay Per Click advertising – if you search Google for car parking websites, click on one of our advertisements, then use the NPFL car park booking engine to book Car Parking services, once you arrive at the ‘Thank you page’, the cookie is used to record a successful booking. This enables NPFL to judge the level of success of Google advertising campaigns.
Re-marketing - if you use the NPFL car park booking engine to obtain a quotation for car parking, but do not book car parking, cookies are used to enable advertisements to be displayed subsequently when you visit other websites, as reminders to book your car parking. This is termed "online behavioural advertising". More information can be found athttp://www.youronlinechoices.com/uk/ including how to turn off this feature.
You may set your browser to accept all cookies, to notify you when a cookie is issued, or not to receive cookies. Should you choose the last option your experience of using our websites may be impaired. You can learn more about cookies at http://www.aboutcookies.org
By using our websites, you consent to the placing of cookies and the use of data about you by NPFL in the manner and for the purposes set out above. You can tell us about a change to your consent through your browser settings (for cookies) and through opting out of emails.